AirSep VisionAire - Product Review

Following the success of AirSep Newlife Elite; Airsep VisionAire was launched as one of the best continuous flow stationary oxygen concentrator with some major spec improvements like power consumption, weight, size and more.

AirSep Visionaire Front Panel

What you would like about Airsep VisionAire:

  • Light weight (13.6 kg) compared to other stationary competitors
  • Quiet operation
  • Cost effective operation (Power Consumption-290W)
  • Wide range of safety alarms
  • Maintenance free – No need for weekly cabinet filter cleaning
  • Output Pressure of 8 psi as compared to 5.5 psi of Respironics & Invacare
  • Relatively small in size
  • Compressor manufactured by Airsep itself; therefore, more control on the quality

What you won’t:

  • Difficult to recognize alarms
  • Extra Tubing to connect VisionAire with Humidifier
  • Airsep’s floating ball type flowmeter despite of being highly reliable is little difficult to set to ‘exact’ flow when compared to Nidek’s lockable flowmeter.
Visionaire with Two humidifer Tubes

Size

Small and compact as compared to many stationary concentrators.

(20.8” H x 14.1” W x 11.5”D).

The compact size makes it easier to move around in house to keep in the boot of the car for travel/shifting.

AirSep Visionaire View

Oxygen Purity

Standard purity like any other concentrator of 90% (-3% / +5.5%) in operating range.

Weight

Almost same weight as close competing models of Respironics & Nidek.

VisionAire weighs 13.6 kg as compared to 14.5 kg of Nidek & 14 kg of Respironics. However, the machine, having the latest advancements in technology is quite smaller and lighter than some 5LPM concentrators like that of DeVilbiss weighing 16.5 kg & Invacare weighing 19.5 kg.

AirSep VisionAire Lifted

Power Consumption

The machine works on AC mains & is the most power efficient oxygen concentrator in the market consuming 290W of power. Apart from Nidek Nuvo-Lite, no other Oxygen Concentrator matches the power efficiency of Airsep VisionAire.

Related: AirSep - About the Company

Flow

Provides continuous flow starting from 1 LPM to 5 LPM in increments of 0.5 LPM.

Airsep’s floating ball type flow-meter is very reliable and accurately shows the flow that is being ‘delivered’ by the machine as compared to the close competitor Nidek’s Nuvo-lite which shows what is ‘set’ rather than what is being ‘delivered’.

However, the flow is ‘little’ difficult to adjust at exact LPM as compared to Nidek’s user friendly lockable flow control knob which locks at all intervals of flow.

Visionaire's Floating Ball Flowmeter

Alarms

No text display of alarms – therefore, one needs to look at the table of alarms to see which kind of alarm is represented by the visual or audible indicators.

Alarms in Airsep Visionaire
Alarm Type Visual Audible
No Power None Intermittent One beep
Low O2 Amber Light on Intermittent Two beeps
Low Pressure None Intermittent Three beeps
High Pressure None Intermittent Four beeps
High Temperature None Intermittent Five beeps
No flow None Intermittent Six beeps

Amber light illuminates for 5 minutes after switching on the machine till the purity of Oxygen reaches a particular Oxygen saturation level.

However, it was observed that the machine reached at 94% purity within 1 minute only.

Viaionaire Amber Light Visual Alarm

The company claims that all the alarms get activated after 5 minutes of operation.

The machine gives audible alarm if Oxygen purity goes below therapeutic levels (85%) for more than 15 minutes. The visual indicator turns ON whenever the Oxygen purity drops below therapeutic levels during operation.

Warm Up Time

5 minutes

Humidifier

The humidifier is placed above back panel of the machine & has an elastic belt to hold the bottle which loosens up & looks very ugly after few months of regular use. The humidifier has another tubing which gets kinked after regular use; will be a source of complaint.

Visionaire Humidifer Holder Visionaire Humidifer Elastic

Humidifier in AirSep Newlife Elite is much easier to clean than in VisionAire.

Sound level

Very silent machine with 40dB of sound level

Filters

VisionAire doesn’t have a cabinet/external filter unlike any of the competitors and Airsep claims that the internal filters last as long as the life of the machine making it maintenance free.

This absence of cabinet filter may become a cause of frequent service requirement in high dust environment.

Maintenance

The absence of cabinet filter in the machine makes it the only maintenance free machine in market as weekly cabinet filter cleaning is not required.

Altitude

up to 10,000 ft. (3,048m) above sea level

Compressor

The compressor is manufactured by Airsep itself; unlike any of the major competitors. The compressor is serviceable and need not be disposed off in case of failure.

Front panel

Front Panel is inclined for easy view.

Visionaire Elastic

Power panel

Hour-meter shows the numbers of hours of operation, White colored Circuit Breaker trips to protect the machine in case of circuit failures - can be pressed to reset after trip.

Visionaire Power Panel

Oxygen Outlet

Nicely designed for suitable grip.

Visionaire Oxygen Outlet

Backview

AirSep Visionaire Back

Top 5 Oxygen Concentrators in VisionAire 5' competition

  1. Inogen At Home
  2. Philips Respironics Everflo Q
  3. Nidek Nuvo Lite
  4. Invacare Perfect O2
  5. DeVilbiss Healthcare 5 Liter Compact

Top 3 comparison with AirSep VisionAire 5

  1. AirSep VisionAire 5 v/s Philips Respironics Everflo Q
  2. AirSep VisionAire 5 v/s Invacare Perfect O2 v/s DeVilbiss Healthcare 5 Liter Compact
  3. AirSep VisionAire 5 v/s Inogen At Home

After a lot of research & development Airsep has finally come up with a reliable model of VisionAire; our sources revealed that the first few stocks had failure issues but all of them have been resolved by now.

The machine is suitable for patients who require supplemental Oxygen at home and who consider sound level, weight and power consumption of their Oxygen machine as very important factors.

VisionAire also has an optional air-outlet model for aerosol treatment which makes it a 1 box solution for oxygen therapy and nebulisation.

AirSep Visionaire Logo

Have questions? Ask them now!

Comments

Patrick Vandenbosch
Posted from United States on: 2021-02-01 at 07:11:15
I have a high pressure alarm, and then the air flow stops after the amber light turns off. In the little red ball in my column, stays up for about a minute after it shuts off. After I shut the machine off, Stays up and then it drops only are continuing to come out of the machine when it ain't even running. Until the ball reaches the bottom after about One minute I need my machine fixed And I hardly used my machine.
Reply
Briggitte Lauer
Posted from Australia on: 2021-01-18 at 07:42:44
After 5 mins ... get loud 4 beep... turn off and back on... runs for 5 mins then the same alarm. I wait the start up time before turning flow meter on
Reply
Michael P. Lasini
Replied from United States on: 2021-02-02 at 23:37:28
Same exact complaint as Briggitte Lauer above...took to Lincaire in Pensacola to look at it and they said the machine is garbage now.....I examined the filers and they are moderately dirty....there is a reason the machine shuts off at 5 minutes with 4 sharp beeps over and over until it is turned off
Gymdinesh
Posted from India on: 2020-06-14 at 03:32:55
Am in Chennai, Tamil Nadu Please give service person contact phone number
Reply
RAVI
Posted from India on: 2018-01-18 at 23:38:20
Sir please give the service center numbers Vision air( airsep) in Bangalore
Reply
RAVI
Posted on: 2018-01-18 at 23:35:19
Sir please give the service center number vission air( airsep) Bangalore , Karnataka
Reply
Sacheen Shrestha
Posted from Nepal on: 2018-01-16 at 10:39:24
Is there a place to service the AirSep VisionAire in Nepal?
Reply
alex
Posted on: 2017-12-12 at 14:11:28
Hello, first of all great site and thanks for the informative reviews. I was looking into buying a Visionaire for therapeutic purposes for myself but I'm a bit perplessed about the lack some changable filters...I would feel that whatever filtering technology the machine uses, it still processes the all the dust and other dirts in the air and with longer use i feel the filters would be quite filthy and it doesn't seem healthy... what is your thoughts on this? Thanks so much for info. Much love
Reply
Oxygen Times
Replied on: 2017-12-12 at 23:03:25
Hi Alex, your observation is correct that the filters do get dirty after a while but that dust does not get inside the sieve beds and the patient does not get affected by it. The mechanism is such that the patient will always get clean oxygen without any dust in it.
nancy
Replied from usa on: 2018-01-06 at 12:38:19
can you please tell me what the symbol next to the hour meter means, and why it blinks?
Bill Nightingale
Posted from USA on: 2017-11-03 at 15:59:19
What is the difference, other than price, between the concentrators in your ranking starting with SeQual Equinox and the concentrators in your ranking starting with Inogen at Home
Reply
Oxygen Times
Replied on: 2017-11-06 at 00:33:06
Hi Bill, you can use our comparison tool to compare different oxygen concentrators in detail.
Makara
Posted on: 2017-10-23 at 02:26:07
Could you please tell me how much does it cost and can it be deliverd to Hyderabad.
Reply
Oxygen Times
Replied on: 2017-10-23 at 02:36:57
Hi Makara, Airsep Visionaire will cost you somewhere around INR 50,000. Coming to your second question, we don't sell oxygen concentrators. Oxygen Times is an informational portal that provides reviews and comparison of different oxygen concentrators in the market.
Michael Esberger
Posted from South Africa on: 2017-08-05 at 09:38:23
Hello Oxygen Times My dad uses the VisionAire 5. He would like to be able to use it even if there is a power outage. What inverter specifications would you recommend to power the concentrator from direct current? Regards Michael
Reply
Oxygen Times
Replied on: 2017-08-07 at 23:38:02
Hi Michael, you need a sine wave inverter having more than 1 KVA of power.
Michael Esberger
Replied from South Africa on: 2017-08-08 at 06:22:58
Thanks Oxygen Times Regards Michael
Oxygen Times
Replied on: 2017-08-08 at 06:40:09
Anytime Michael.
Navneet
Posted on: 2017-07-28 at 06:32:43
My Father is a COPD Patient and doctor has recommend an Oxygen concentrator. He would need 14-15 hrs of daily supply. Could you please advise appropriate model and any dealer in Gwalior Madhya Pradesh or in Delhi. Thanks
Reply
Oxygen Times
Replied on: 2017-07-28 at 06:43:49
Hi Navneet, we can suggest an appropriate model for your father only if you can tell us the Litres Per Minute (LPM) of oxygen prescribed by the doctor. Coming to your second question, you can use our Dealer Finder Tool to find oxygen concentrator dealers in your city.
Navneet
Replied on: 2017-07-28 at 07:33:12
Thank you for this super fast reply. Requirement would be around 4-5LPM.
Oxygen Times
Replied on: 2017-07-28 at 07:43:13
A 5 LPM oxygen concentrator will suit your father's need just fine. Some of the well known 5 LPM models are Airsep Visionaire 5, Airsep NewLife Elite, Nidek Nuvo Lite, Invacare PerfectO2, Philips Respironics Everflo. However, if your doctor is expecting the requirement to increase within months then we would recommend you to go for Airsep Intensity 10 which delivers upto 10 LPM of flow.
Michael zinone
Posted from usa on: 2017-07-05 at 19:05:23
Isn't there 2 small filters on each end of the pump that can be rinsed out? Accessible by removing the front cover and an inside panel>
Reply
Oxygen Times
Replied on: 2017-07-06 at 06:36:53
Hi Michael, yes, there are two filters inside the machine but they are not supposed to be washed and reused.
Michael Zinone
Replied from United States on: 2017-07-06 at 08:21:25
Thank you for the quick reply....I purchased this used and it worked fine but yesterday I had a problem with (4) beeps, the O2 light and loss of flow.....shut it off and restarted and it has been fine for 2 days. It is supposedly 2 yrs old. Would it still be under warranty if I have the problem again? Appreciate it....Mike
Oxygen Times
Replied on: 2017-07-06 at 08:32:20
Usually the warranty is mentioned in the bill. If it is not mentioned in the bill, you need to contact your equipment provider or the manufacturer. The warranty could be anywhere in between 1 to 5 years from the date of purchase. The warranty period depends upon the country you are living in.
Sachin Bansal
Posted from India on: 2017-05-16 at 09:22:31
My father has used both Elite and Visionaire (currently using). It is a myth that the Visionaire machine is filter less. It has compressor caps which has 2 filters which are very hard to get atleast in Delhi and each costs Rs. 1500/-. With the dusty environment of Delhi I was air blowing the machine from the inside every 2 weeks with the filters becoming completely black and choked in a month after replacement. I learnt about the filters when the compressor and circuit boards of the machine shorted due to heat generated by compressor's choked filters. Also in Feb 2017, I got Visionaire's compressor changed for Rs. 18000/- but the compressor shorted on 15th May, the new one didnt even last 100 days. Can you let me know if the Visionaire compressor can be serviced anywhere in Delhi? Please consider this request as urgent.
Reply
Oxygen Times
Replied on: 2017-05-16 at 23:04:03
Hi Sachin, the visionaire compressor can only be serviced by an importer of Airsep machines as they have a dedicated team of service engineers. Currently, there are three distributors in Delhi - Leader Healthcare, Adage Medical and Sanrai. You can view their contact details by following this link.
Bryan Paramore
Posted from USA on: 2017-05-11 at 15:26:32
I have a old 2009 v0015653 visionaire/ Airsep it stoped running push white reset button flip on runs 1min stops won't start for 5min one pep when I do start it.
Reply
Oxygen Times
Replied on: 2017-05-11 at 23:24:58
Hi Bryan, is your machine giving any visual or audible alarm before turning off?
Arlene
Posted from India on: 2017-03-22 at 04:04:38
My airsep visionarie 5 has been working quite good since the as 2.5 years now. However recently I noticed that the amber light goes on and off evry say 2 min. Is there something wrong with the machine. Once earlier few months back I had heard some rattling sound too while it was on. I switched off the machine and restarted and it was good. Can you advise??
Reply
Oxygen Times
Replied on: 2017-03-22 at 05:51:36
Hi Arlene, are you getting any audible alarm as well?
Arlene Dsouza
Replied from India on: 2017-03-25 at 04:15:40
Nope but I believe the sieve beds are faulty n needs replacement.
Oxygen Times
Replied on: 2017-03-26 at 10:05:06
Quite possible, other reasons apart from this could be reduced air intake, leakage, weak compressor or restriction in exhaust filter.
Saron Shrestha
Posted on: 2017-03-21 at 07:29:40
I am bit confused whether i should get "visionAire" or "NewLife Elite" so any recommendation is highly appreciated. As for usage i need the machine to function minimum 6-8 hours a day and total operation hour of machine should last longer( bid cartage/zeolite ), as for price elite is 15k expensive then visionair... So any existing user or dealer can you recommend which i should go for????
Reply
Oxygen Times
Replied on: 2017-03-22 at 05:48:05
Hi Saron, both the concentrators - Airsep Visionaire and NewLife Elite are are good. You can go with Airsep Visionaire since your usage is just 6 to 8 hours a day. Coming to your second question, you can find a dealer in your area by using our Dealer Finder Tool.
Winnie
Posted from india on: 2017-02-27 at 11:40:53
I have a VisionAire 5 machine which I have been using for the last 3 1/2 years. Now its not working - its giving 2 beeps. The Engineer told me I need to change the columns and that this part is very important and expensive. Do you think he is giving me the right information?
Reply
Oxygen Times
Replied on: 2017-03-17 at 01:01:44
Hi Winnie, your machine is giving a low oxygen alarm. There could be more than one reason for the machine giving low oxygen alarm but 90% of the time it is because of the columns (sieve beds). Since your machine is 3.5 years old, it highly possible that it is because of the sieve beds. You will have to get them replaced as they can't be repaired.
Subramanya
Posted from India on: 2017-02-23 at 02:05:20
I have an airsep machine getting the 3 beep alarm after 15min of switching on and there is purging sound inside the machine.So what can be done...
Reply
Oxygen Times
Replied on: 2017-03-17 at 00:55:34
Hi Subramanya, your machine is giving a low pressure alarm. You will have to take it to the service center. Most likely, there will be a problem with the compressor.
Hafsa gundroo
Posted from India on: 2017-02-10 at 01:37:56
I have a vision Aire in use since 3 years.it has started beeping after half an hour of use and the oxygen flow drops down to minimal too.what could b the problem?N how do I have it fixed ? It's total usage is 1113 hours
Reply
Oxygen Times
Replied on: 2017-03-17 at 00:53:37
Hi Hafza, how many beeps do you hear when the machine starts giving alarm?
Anuj
Posted from India on: 2017-02-02 at 00:35:05
What is the price in of Airsep visionaire in India?
Reply
Oxygen Times
Replied on: 2017-03-17 at 00:52:16
Hi Anuj, Airsep Visionaire 5 retails for anywhere between 45,000 and 55,000 in India.
Raghav
Posted from India on: 2017-01-31 at 04:53:29
I purchased oxygen conector vision air 5 almost four year Ago. Unit operating hours is 7800 and it's give purity indication led constant on. I required sleevebad filter set. Kindly provide your India office address with contact no.
Reply
Oxygen Times
Replied on: 2017-03-17 at 01:03:55
Hi Raghav, Oxygen Times is an informative site and we don't sell or repair oxygen concentrators. However, you can use our Dealer finder tool to find a service center in your city.
Sandra
Posted from United States on: 2017-01-03 at 20:43:55
I just purchased an Airsep Visionaire 5. My home tends to be dusty. I was alarmed to read that this might cause problems since the machine appears not have a filter that is changeable by the end user. I notice that the filters seem very affordable. Is there a way for me to change the filter myself? Is there any guide to doing this online? Would it pull in less dust if I put the machine elevated on a table? I have a one year warranty on the machine, but it's predicted lifespan for my use was 4 years. I'd appreciate any advice you had. Thank you.
Reply
Oxygen Times
Replied on: 2017-01-03 at 22:29:20
Hi Sandra, Airsep Visionaire is a maintenance free machine and that's why doesn't require regular filter changing. The machine has internal filters in the compressor which can be changed only by a trained professional. Elevating the machine won't make much of a difference, but if you feel that your floor has a lot more dust than the elevated platform then its better to keep it elevated.
Sonnig Freitag
Posted on: 2016-12-26 at 21:36:56
My Visionaire Airsep 5 is starting to rattle. Any ideas? Also I have a long haired cat and am concerned that there is no filter to clean. Should I have bought another machine?
Reply
Oxygen Times
Replied on: 2017-01-02 at 06:37:11
Hi Sonnig, Airsep Visionaire is a good machine, there are no external filters in the machine due to its technological advancement. This sound may be due some issue in the compressor.
RamNarayan
Posted from India on: 2016-12-18 at 10:07:19
I have a AirsepVisionaire 5 oxygenator purchased at the US (110V, 60hz, 3A)now brought to India for use (220V, 50hz).I started using it with a 500W stepdown transformer. But the transformer heats up after an hours use and emits a burning smell. Pl advice me whether the problem is bcos of (1)the higher hz of the machine (2) or the watt capacity of the transformer or (3) some problem with the machine. I earnestly look forward to your reply.
Reply
Oxygen Times
Replied on: 2017-01-02 at 06:32:17
Hi RamNarayan, unfortunately we won't be able to help you out with this. Please contact an AirSep service centre.
Caroline helstowski
Posted from Usa on: 2016-10-02 at 17:39:15
6 beeps and no flow periodically. Please diagnose.
Reply
Oxygen Times
Replied on: 2016-10-04 at 05:02:08
This can be due to any of the following reasons:
-Cannula tubing is blocked or kinked
-External restriction at outlet of unit
-Internal restriction of airflow
-Flow meter is turned off
-Pressure regulator is turned off.
Adam bain
Posted from U.K. on: 2016-10-01 at 07:39:34
Before I purchase an Airsep visionaire, can you tell me what the humidifier needs to be filled with and how regularly? Are there any other elements that need refilling maintaining regularly? Thanks!
Reply
Oxygen Times
Replied on: 2016-10-04 at 04:56:25
Hi Adam, you have to fill clean water in humidifier and replace it once in 2 days. Apart from that, Visionaire is a maintenance free machine.
Ilir cajkri
Posted from Albania on: 2016-09-28 at 06:30:21
The visual indicator is always on.does this mean that the purity of oxygen is below 90%?????
Reply
Oxygen Times
Replied on: 2016-10-04 at 02:35:45
Yes, this means the purity of oxygen is below therapeutic levels (85%+3%).
Konstantinos
Posted from Greece on: 2016-08-26 at 14:15:18
Hello,I have visionarie 5 and although it has been working fine till now, for the last hour started beeping (5 beeps). When I turn on the device there is a sudden noise and then it seems like it stops operating and after a while the air supply drops to zero.could you provide a solution?
Reply
Oxygen Times
Replied on: 2016-08-29 at 00:29:39
Hi Konstantinos, This is a high temperature alarm, you need to call your equipment provider.
Cynthia LaCorte
Posted from United States on: 2016-07-12 at 12:09:29
I have my concentrator set at 5 L. My pulse ox doesn't go higher than 92. Should be higher. Does the filter need to be checked?
Reply
Oxygen Times
Replied on: 2016-07-15 at 08:25:31
Hi Cynthia, either your machine needs a service or your oxygen requirement has increased.
Raj Singh
Posted from India on: 2016-07-10 at 13:34:11
Machine stop working after 2-4 minutes. Tell me how to fix it
Reply
Premanand Johnson
Replied from India on: 2016-07-17 at 04:48:50
Plz check your power source and the alarm ! If alarms let us no alarms beep after a pause !
Robert
Posted from Zimbabwe on: 2016-07-04 at 02:39:37
I have my son who is using the VisionAire Airsep concentrator through his tracheostomy. Problem is after some hours of use we notice the tube from the humidifier has a lot of water inside. What could be the issue?
Reply
Oxygen Times
Replied on: 2016-07-15 at 08:15:53
Hi Robert, check that water in humidifier does not exceed the max level mark. Also, make sure you don't use a humidifier at all if the the tracheostomy is connected to a Heat Moisture Exchange (HME) filter.
Premanand Johnson
Replied from India on: 2016-07-17 at 04:56:11
Hi Robert , Pls the water level in humidifier Should be at level prescribed . Water in tubing can also be due back ward pressure from the patient ! Water also can be due to rain out effect !
Sathyacumaran
Posted from India on: 2016-06-17 at 04:37:32
We need our concentrator to be services on urgent basis.
Reply
Oxygen Times
Replied on: 2016-07-15 at 08:11:37
Hi Sathyacumaran, you can use our dealer finder tool to locate the an oxygen concentrator dealer or service centre in your city.
Atul
Posted from India on: 2016-05-30 at 00:47:33
Are there any service provider (authenticated company service technician ) in Pune India?
Reply
Oxygen Times
Replied on: 2016-06-13 at 04:26:10
Hi Atul, here is a list of AirSep dealers in Pune. One of them may be able to get a technician for you.
Shanmugasundaram
Posted from Coimbatore, Tamil Nadu on: 2016-05-24 at 11:30:29
Sir, want to know the problem when I start machine VisionAire 5 Airsep; after 4 to 5 minutes compressor turns off and beep starts buzzing 4 Please tell me the reason.
Reply
Oxygen Times
Replied on: 2016-06-13 at 04:22:50
Hi Shanmugasundaram, this is most likely a high pressure alarm. You need to call your equipment provider. This can be due to one of the following reasons:
- Restriction in exhaust muffler.
- Contaminated sieve beds.
- Faulty solenoid valve.
- Faulty circuit board
Kishore
Posted from India on: 2016-05-17 at 07:25:31
Can you Pl provide some guidance on the usage of the OC? I mean how is it connected to the nose and for how much time does it need to be in use at one go
Reply
Oxygen Times
Replied on: 2016-06-13 at 02:33:27
Hi Kishore, you may find this useful: How to use and maintain an oxygen concentrator
Caroline Pereira
Posted from Canada on: 2016-05-11 at 08:22:36
Can we use the concentrator while sleeping please?
Reply
Oxygen Times
Replied on: 2016-05-12 at 04:46:17
Hi Caroline, you can use oxygen concentrator while sleeping if it has been prescribed.
Udayakumar
Posted on: 2016-05-06 at 06:49:07
My VisionAire 4 beeps like every 15 to 20 minutes.
Reply
Oxygen Times
Replied on: 2016-05-09 at 03:56:12
Hi Udayakumar, this is a high pressure alarm. Contact your equipment provider for service.
Michael A Cammarata
Posted from United States on: 2016-05-02 at 07:15:46
Everything seems to be working but i dont feel no air from nose tube, and I dont hear it bubbling through the water bottle no more.
Reply
Oxygen Times
Replied on: 2016-05-02 at 07:36:16
Hi Michael, a lot of patients don't feel oxygen coming out of the nasal cannula because it is at the same temperature as room air. Just make sure that air is coming out of the cannula by putting the prongs in a glass of water. If you see the bubbles, you are good to go; if you don't, look for the obstructions in humidifier holes.
William Miller
Posted from United States on: 2016-04-27 at 12:51:57
Can I use this in my car with an inverter?
Reply
Oxygen Times
Replied on: 2016-04-29 at 22:03:16
Hi William, this concentrator is not suitable for use in car.
Jack
Posted from USA on: 2016-04-19 at 09:03:05
My VisionAire 5 beeps like every 15 to 20 minutes, how can I take care of this? Thank you.
Reply
Oxygen Times
Replied on: 2016-04-24 at 02:25:11
Hi Jack, this is due to overheating of your AirSep VisionAire. Please contact your equipment provider for service.
Cindy Woten
Posted from USA on: 2016-03-27 at 18:50:16
Can the Visionaire 5 be connected via a universal plug to the power outlet in a car or does it require more power than the car can provide?
Reply
Oxygen Times
Replied on: 2016-03-30 at 05:49:52
Hi Cindy, Visionaire 5 wont work with your car adapter because it requires more power than your car outlet can provide.
Junaid S
Posted on: 2016-03-16 at 02:05:14
Hello. According to your review AirSep VisionAire is good. But Indian reviews say the model had compressor issues but it has been sorted out. Any ideas?
Reply
Oxygen Times
Replied on: 2016-03-30 at 05:40:35
Hi Junaid, AirSep VisionAire had some major compressor issues in their 1st lot. This was about 4-5 years ago, now this is one of the best machines available in India with all the issues resolved.
Faisal Malik
Posted from Pakistan on: 2016-02-19 at 23:41:12
Hello. My mother facing lungs problem. Doctor suggested oxygen concentrator, but I'm confused which machine is best and long lasting. Please advise, thanks in advance.
Reply
Oxygen Times
Replied on: 2016-02-20 at 03:33:42
Hi Faisal, some of the top oxygen concentrator manufacturers in the world are AirSep, Nidek Medical, Philips Respironics, Invacare and DeVilbiss Healthcare.
Faisal Malik
Replied from Pakistan on: 2016-02-20 at 12:23:14
Thanks for reply..one more question please, what is average life of these machines in hours? Is it okay to buy a used one?
Oxygen Times
Replied on: 2016-02-20 at 13:10:20
The life of these machines depend on the environment they are operated in. Sometimes they run for more than 25000 hours without any major breakdown while sometimes they need one or the other kind of part replacement after 8000 hours only. You can certainly buy a used concentrator, just make sure that you get the necessary purity checks from a professional before buying. The purity of oxygen should be around 90-95%. Hope this helps.
Faisal Malik
Replied from Pakistan on: 2016-02-20 at 13:59:20
Very good work and honest advise. It helped a lot. Thank you very much ;)
Oxygen Times
Replied on: 2016-02-24 at 09:05:52
Glad to be of help.
Tanuj
Posted from India on: 2016-02-17 at 00:58:46
Sir, I want to replace the zeolite inside the Airsep Newlife Sievebed. Could you give me instructions on opening the canister please.
Reply
Oxygen Times
Replied on: 2016-02-17 at 01:49:02
Hi Tanuj, please refer to the technical manual of Airsep VisionAire.
Sameena
Posted from UAE on: 2016-02-04 at 11:47:33
My airsep oxygen concentrator is showing the reading of 2 in flowmeter. It's receding down. What to do? What can be the possible reason? Please help.
Reply
Oxygen Times
Replied on: 2016-02-14 at 04:39:58
Hi Sameena, can you please explain this in detail? Is your machine just going upto 2 LPM even when you set a higher flow or fluctuating when you set it to a flow of 2 LPM?
Mukesh Verma
Posted from India on: 2016-01-25 at 12:23:12
Using visionare 5 for my mother, after raising the level above 2LPM the indication light lights up for second continuously but not any single beep or alarm. Is it ok to use?
Reply
Oxygen Times
Replied on: 2016-02-14 at 04:25:31
Hi Mukesh, this indicates that your machine is giving less oxygen at flow rates higher than 2 LPM. You should contact your equipment provider for a service.
Crystal Vineyard
Posted from USA on: 2016-01-13 at 01:03:24
My mother-in-laws oxygen machine is making 3 beeps, which means low pressure. How do we fix this? And she walks around with it on and the lines tangle up real bad, they will even flatten. Why is that?
Reply
Oxygen Times
Replied on: 2016-01-19 at 23:42:11
Hi Crystal, you are right this is a low pressure alarm. This can be due to leakage in the machine, reduced air intake or fault in the air compressor or circuit board. You need to contact your equipment provider regarding this.
Are you using a 10m cannula? If yes, it generally tangles on the floor, you need to find a way to keep it according to the place concentrator is kept in. If you feel that the flattening or tangling of cannula is restricting the flow then you can replace it with a new one. Hope this helps.
Manikanta
Posted from india on: 2015-12-19 at 11:58:59
Hi , This Is Manikanta iam facing problem with vision air flow meter is not going for 3 to 5 liters only 2 liters is coming out side iam used only 452hrs only
Reply
Oxygen Times
Replied on: 2015-12-30 at 23:28:45
Hi Manikanta, this sometimes happens due to restriction in humidifier / tubing. To confirm the problem, try operating the machine without connecting the humidifier / tubing. If the problem is resolved, replace the humidifier / tubing; if not, contact your equipment provider.
Helen Shumaker
Posted from United States on: 2015-12-12 at 20:33:40
During operation my VisionAires low oxygen concentration light is pulsing on and off about every second what is this indicating?
Reply
Oxygen Times
Replied on: 2015-12-17 at 10:49:51
Hi Helen, this means the oxygen purity is falling below 85%. Your AirSep VisionAire needs service.
Ravi
Replied from India on: 2018-01-18 at 23:26:13
Please give the service center number in Bangalore
Dinesh Kumar Sharma
Posted from India on: 2015-11-10 at 09:45:51
I have problem in my machine VisionAire - AirSep. Motor is rotating by Hand. I replaced motor capacitor, problem is same, what do I do? Please give me advise.
Reply
Oxygen Times
Replied on: 2015-11-12 at 11:00:55
Dear Dinesh, try replacing the circuit board and make sure you are operating the machine at room temperature. Hope this helps.
Catherine
Posted from USA on: 2015-09-09 at 19:53:48
I am having the same problem as Subramanya. After about 5 minutes it alarms, I switch it off, wait, then turn it back on. It runs for 5 minutes then alarms again and switches off. I do this about 5 times before it stays on without alarming. Any idea what the problem is and if I can fix it?
Reply
Oxygen Times
Replied on: 2015-09-10 at 02:05:49
Hi Catherine, in your case , most likely the machine s giving high pressure (4-beep) alarm or high temperature (5-beep) alarm. If you are getting a 4 beep alarm then the problem is due to clogged filter, faulty sieve beds / solenoid valves / circuit board. If you are getting a 5 beep alarm, then you probably have restricted air flow or faulty cabinet fan. This could also be due to overheating of machine because of placement in improper location. Try keeping the machine 1-2 feet away from the walls in a well-ventilated place, if the problem persists then you will have to contact your service provider.
Catherine
Replied from USA on: 2015-09-10 at 23:20:38
Thank you. I checked and it is the four beep alarm. Funny but after I sit through it about 5 times it stops alarming and just works. I called my oxygen supplier and they are going to send another unit. Thank you for this site and info!
Oxygen Times
Replied on: 2015-09-11 at 01:54:56
Glad to be of help.
Subramanya
Posted from India on: 2015-09-08 at 07:39:40
I have a concentrator, it will switch off, after 5 min of running it will start the beep sound and once we restart it will run for another 5 min. So what will be the problem can anyone help with this?
Reply
Oxygen Times
Replied on: 2015-09-08 at 13:19:00
Hi Subramanya, do you own an AirSep VisionAire? If yes, can you please tell us if your machine is giving 1 beep, 2 beep, 3 beep, 4 beep, 5 beep or 6 beep alarm before it turns off?
Subramanya
Replied from India on: 2015-09-11 at 04:50:11
Yes, i own a Airsep Visionaire machine. After 5 minutes of operation it stops and gives 4 beeps until i switch off the machine. What could be the problem?
Oxygen Times
Replied on: 2015-09-11 at 06:26:14
Your machine is giving a High Pressure Alarm. This happens due to clogged Filter or fault in sieve Beds, solenoid valves or circuit board. You need to contact your service provider as these problems can only be corrected by a trained professional.
Jorge
Posted from Chile on: 2015-09-01 at 12:13:16
I would like to know if can I tweak the pressure and the flow too. I would like to know how can I increase the flow to 10 lpm for generate like around 20 psi. Thanks.
Reply
Oxygen Times
Replied on: 2015-09-01 at 12:54:27
The only way you can reach close to 10 LPM flow is by using 2 AirSep VisionAire machines and connecting them using a Y-connector. As far as pressure is concerned you wont be able to generate pressure of 20 psi with this machine. Best machine for 10 LPM flow and 20 PSI pressure would be AirSep Intensity 10.
Prasad Dwivedi
Posted from India on: 2015-08-14 at 05:54:09
Sir, want to know the problem when I start machine VisionAire 5 Airsep; after 1 to 2 minutes compressor turns off and beep starts buzzing 4 times. Please tell me the reason.
Reply
Oxygen Times
Replied on: 2015-08-14 at 06:30:50
Hello Prasad, this is because of the high pressure alarm triggering in your machine. Reason for this alarm could be restriction in exhaust filter, contamination in sieve beds or fault in solenoid valves or circuit board. Hope this helps.
Prasad Dwivedi
Replied from India on: 2015-08-15 at 06:30:56
Thanx for reply but its tough i think u wrote about all the parts. How can I change them? If u can guide me to solve this problem. Tell me more about this, I have 5 oc machines, 3 visionaire 5 and 2 elite for repairing or guide me the best service center in India.
Oxygen Times
Replied on: 2015-08-16 at 01:45:48
In your case, any of these four mentioned reasons could be causing the alarm to trigger. This can only be solved by a trained professional by ruling out the cases. Please note that these 4 are not the solutions in cases unlike yours, sometimes there is leakage in the machine while sometimes other components like compressor, cabinet fan, pressure transducer, I/O switch, electrical connection, buzzer, capacitor, mixing tank, flowmeter may be at fault.
Usually AirSep importers have there own service centers; you can contact any of the top 3 AirSep importers in this link: or use our oxygen concentrator dealer finder tool for finding dealers (some of which have their own service centers) if you are not based in Delhi.
Robert Vickers
Posted from USA on: 2015-07-28 at 13:52:30
My visionaire airsep is beeping and the orange light does not go out after five mins. How can I fix this problem?
Reply
Oxygen Times
Replied on: 2015-07-28 at 14:26:43
Hello Robert, your oxygen concentrator is giving low concentration of Oxygen, this can be due to multiple reasons like high ambient or unit temperature, leakage, reduced air intake, contaminated sieve beds, weak compressor, faulty circuit board or solenoid valves. None of this can be fixed at home without technical knowledge about the product, you will have to call your equipment provider.
Sridharan
Posted from India on: 2015-07-12 at 05:31:35
I don't get the flow beyond 4.2. Though you have indicated it will deliver upto five levels. Is it a defect?
Reply
Tarun Dhingra
Replied from India on: 2015-07-12 at 13:37:19
Most people face this problem when the holes of their humidifier get clogged. Remove the humidifier and then run the machine, if the problem persists, you can bring the machine to us and we would be happy to service. Feel free to contact me on +91-8745010707 for any queries. - Tarun Dhingra (Service Engineer - Leader Healthcare)
Oxygen Times
Replied on: 2015-07-12 at 14:18:47
Hello Sridharan, this is certainly not the normal functionality of AirSep VisionAire. Tarun has correctly stated the problem and its solution, the issue may be due to restriction in humidifier or cannula. If the issue resolves by the solution Tarun mentioned then you should either replace the humidifier / cannula or clean its holes. This can also happen due to other reasons like reduced air intake, leakage, weak compressor or faulty circuit board; for all these reasons you will have to call your equipment provider.
Sridharan
Replied from India on: 2015-07-12 at 23:59:36
The machine is just one month old. The cannula is also clean
Oxygen Times
Replied on: 2015-07-13 at 01:37:18
Well, in that case, there are chances that this is a manufacturing defect. You should call your equipment provider to claim free service under warranty.
Heidi Iong
Posted from Macau on: 2015-07-10 at 04:55:22
Please quote me the price for model #AS098-711. Any free accessories included in the price to be quoted. Please let me know if you could arrange shipment to Macau, and the corresponding delivery charge. If not, will there be any delivery charge for shipment in the United States.
Reply
Oxygen Times
Replied on: 2015-07-10 at 09:31:48
Hello Heidi, we don't sell Oxygen Concentrators but here is a list of dealers who do.
Kashif Ul Haq
Posted from Pakistan on: 2015-06-18 at 05:14:29
Dear Sir/Madam, Hope you are doing well. This is in reference to the above mentioned subject, my father is pulmonary fibrosis patient, and currently using Visionaire oxygen concentrator. There is one meter on power panel of the concentrator called Hour-meter, which shows the numbers of hours of operation. The Visionaire oxygen concentrator which my father is using currently, hour-meter shows "21371" numbers of hours operation. My query is that, has Visionaire oxygen concentrator any limitation of numbers of hours of operation? Please may kindly advise for same. Your Truly, Kashif Ul Haq +92322****594
Reply
Oxygen Times
Replied on: 2015-06-18 at 22:36:00
Hello Kashif, there is no limit to the number of hours of operation in AirSep VisionAire. Your machine is in good condition as long as you get the desired flow without any audible or visual alarms. Since, the operation is close to 25000 hours, it is recommended that you get a purity check of your machine in order to make sure it is giving more than 85% Oxygen.

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